Welcome to Divi Web Design Documentation¶
Hi, and welcome to the Divi Web Design Documentation. The Documentation will cover all the information needed when using our Divi custom modules to build an amazing website, as well as some helpful tips and tricks that will make your experience working with our Divi custom modules easier and more enjoyable. If you need any additional assistance while using our modules, you can always submit a ticket or drop us an email at our contact page. Our support team will be glad to help you out!
You can navigate through different sections of the Documentation by clicking on the links in the menu above or to the left of your screen.
This is our new Divi Web Design online documentation site. If you do not see the module listed here, it means that the module is not compatible with Visual Builder yet and we are working on it. If you see pages indicating "Coming Soon", meaning the new documentation for that particle module it is coming soon. We are working to update it. Please give us sometime to update the documentation. Thank you.
After downloading the Divi Custom Module file from your account at Divi Web Design or any 3rd party websites. You can then install our Divi Custom Modules using one of the two following installation methods:
WordPress upload – For most users, this is probably the simplest installation method. To install the Module using this method, please follow these steps:
- Login to your WordPress admin panel
- Navigate to Appearance > Plugins > Add New > Upload Plugin
- Click on Choose File and select the zip file you downloaded
- Click on Install Now
FTP upload – If you would like to install the Divi Custom Modules via FTP, please follow these steps:
- Extract the installation plugin file you previously located.
- Using an FTP client, login to the server where your WordPress website is hosted
- Using an FTP client, navigate to the /wp-content/plugins/ directory under your WordPress website’s root directory
- Using an FTP client, upload the previously extracted folder to the plugin directory on your remote server
Activating Divi Custom Modules¶
To activate the Divi Custom Modules, you have to navigate to Appearance > Plugins > Installed Plugins and click on activate. After you have done this, your Divi Custom Modules will be ready for use. Access Divi Visual Builder, and once you have entered the Visual Builder, you can click the gray plus button to add a new module to your page. New modules can only be added inside of Rows. You should see able to see the Divi custom modules will appear in the Insert Module Popup or searching for the Divi Custom module names will also come out in the search result.
Right after activating the plugin, you will see a notification “Enter your license key to get regular update and support by Navigating to Divi -> Divi Extended”. The license activation is only required to receive automatic updates. You can obtain your license key by logging in to Divi Web Design -> Orders -> View Order.
If you purchased this from EMP, please contact them directly about the license key. We do not have control over license key purchased from 3rd party websites.
Note: Even without license key or having a expired license key, module will still work. Entering your license key is just to get regular updates. Please do not activate the license if you are just testing the plugin on your localhost or staging server. If you are done with testing the plugin and sure to use it on your live server, only then you should activate the license.
Where Can I Find My License Key?¶
When buying any of our Divi custom modules or child themes, you can optionally add your license key to your website. By activating the Divi Modules or child theme with a license, you will gain access to automatic updates straight from the WordPress dashboard.
That means that you will be immediately notified when there is an update available, instead of having to check Divi Web Design website for a new version. Additionally, updates will be made with a single click, just like with plugins from the official WordPress repository.
You can find your licenses by logging in to our website Divi Web Design. Then navigate to Order -> View Orders. You will see a list of all the available licenses for each products.
Where to download the plugin again?¶
You can access the latest version of your plugins at any time provided you're still in the license term by logging into Divi Web Design account.
Once logged in, navigate to downloads and you will see a section containing all of the available downloads for your account along with the details of your past orders:
These links will always point towards the latest version of the product.
Does this work with Divi 3?¶
This is compatible with Divi 3 – Please note that some of the modules are not visual builder compatible yet and we are working on it. Our Perky Animate module is the first in the Divi community to make it visual builder compatible and we are proud of it. As you know, our Map Extended is also compatible. We are working to make other modules compatible.
Those that are not visual builder compatible yet, you can still continue to use it with Classic Divi Builder. The module are fully functional in Page Builder. Modules added through page builder can be viewed, but cannot be added or edited through Visual Builder.
I’ve installed and activated the plugin but I don’t see it on my Page Builder¶
Divi has a very smart caching system. This can sometimes lead to problems where users find they can’t add or delete rows or modules or use custom modules. Just make sure you're at least on Divi 3.1 at least or above. Clear any cache plugin or your browser cache. Once you’ve done this you’ll need to refresh the page to see if it has worked.
If not you can download our Divi Tweaker which allow you to clear the cache with a single click.